REVEX Platform User Terms

Last updated 10 September 2026

These User Terms are between you (the person using the REVEX platform) and Revex Solutions Pty Ltd (ABN 36 141 662 884) (Revex, we, us). By creating an account or accessing REVEX, you agree to them.

1. How your access works

1.1 Your access to REVEX is provided through a licensee — the Australian Financial Services Licence holder that is our customer and that has authorised you to use REVEX (your Licensee). Your Licensee is responsible for authorising and managing your access.

1.2 These User Terms govern your individual use of REVEX. The commercial arrangement for REVEX — what it costs, service levels, how data is handled and protected — is between us and your Licensee under a separate agreement. Nothing in these User Terms gives you commercial rights against us; those are your Licensee’s.

1.3 We may rely on your Licensee’s instructions about your access, including to grant, change or remove it.

2. The information in REVEX is your Licensee’s

2.1 The client and business information in REVEX belongs to your Licensee, not to you personally or to your practice. You may access and use it only as your Licensee authorises and only for your proper work purposes.

2.2 If you leave your practice or your Licensee, or your authorisation ends, your access to REVEX ends too. Any question about who can access, export or keep data is a matter for your Licensee.

2.3 We protect the information in REVEX as set out in our agreement with your Licensee and our Privacy Policy at revex.com.au/privacy.

3. Your account and security

You agree to:

  • keep your login details secret and not share your account with anyone;
  • use multi-factor authentication where we require it;
  • use only your own account, and not access REVEX using someone else’s;
  • tell us or your Licensee straight away if you think your account has been compromised; and
  • log out of shared devices.

4. Acceptable use

You agree not to:

  • use REVEX for anything unlawful, or in breach of your professional or licensing obligations;
  • access, use or extract data you are not authorised to;
  • copy, scrape, bulk-download, or systematically extract data from REVEX except through features provided for that purpose;
  • reverse-engineer, decompile, or try to access the underlying code or systems;
  • get around, disable or interfere with any security or access control;
  • upload anything harmful (malware, malicious code) or anything that infringes someone else’s rights;
  • misrepresent who you are, or use REVEX to harass or harm others; or
  • use REVEX to build or train a competing product, or input REVEX data into any AI tool that is not approved by your Licensee.

5. Our platform

5.1 REVEX, and all intellectual property in it, belongs to Revex (or our licensors). We give you a personal, non-transferable right to use REVEX while you are an Authorised User, for your proper work purposes only.

5.2 We may update, change or improve REVEX from time to time.

6. Suspension

We may suspend or remove your individual access if you breach these User Terms, if your Licensee asks us to, or if we reasonably need to for security or legal reasons. Where practical, we’ll act proportionately and let you (or your Licensee) know.

7. Privacy

We handle personal information in line with our Privacy Policy at revex.com.au/privacy, which explains (among other things) how we may use secure, enterprise AI tools to help deliver our services without using your information to train AI models.

8. Liability (in short)

8.1 Nothing in these User Terms limits any rights you have under the Australian Consumer Law that cannot be excluded.

8.2 Otherwise, and to the extent the law allows, we are not liable to you personally for loss arising from your use of REVEX — our commercial responsibilities run to your Licensee under our agreement with them, not to individual users.

9. Changes to these User Terms

We may update these User Terms from time to time. We’ll post the updated version at revex.com.au/user-terms and, where the change is significant, bring it to your attention. If you keep using REVEX after a change takes effect, you accept the updated User Terms.

10. General

These User Terms are governed by the laws of Victoria, Australia. If any part can’t be enforced, the rest still applies. Questions about these User Terms can be sent to support@revex.com.au.

By clicking “I agree” (or by accessing REVEX), you confirm you have read and accept these User Terms.